Quality policy

Tolbert, May 10 2021

 

Introduction

The core activities of Score BV / Score Production BV / ErgoXS BV are the development, production and marketing of ergonomically designed chairs and accessories, as well as display mounting systems.

With a team of about 50 employees, we work together every day to create the best chairs and accessories so that you can do your job in an easy and healthy way. We do this from our own factory in Tolbert. Our development team is constantly developing new seating solutions and display suspension systems that meet current ergonomic standards. Score chairs and accessories are exported to more than 40 countries.

Quality management system

Score BV/Score Production BV/ErgoXS BV have a quality management system according to ISO9001:2015. The quality management system is designed to ensure that:

  • The most important processes within the organization have been identified, documented and are therefore clear.
  • The implementation and control of processes is effective.
  • The processes are monitored, measured, analyzed and, if possible, improved;
  • responsibilities are clearly defined and communicated clearly to our employees.
  • New employees have a quick insight into the way they work.
  • A safe operational environment is created for our employees.
  • The availability of funds is ensured.
  • Compliance with laws and regulations.

 

Our customer is in the center of this. After all, our customer is the reason for our existence. That is why we aim for sustainable relationships with our customer(s).

Continuous improvement
The quality management system is aimed at professionalizing the organization, which continuously improves the quality of processes and the quality of our products and services. This is done by:

  • Developing policies appropriate to the organization.
  • Making this policy known and understandable within the organization.
  • Promoting high quality awareness among employees.
  • Motivating employees, encouraging participation and involvement in improvement projects.
  • Training and educating our people.
  • Consulting customers on the requirements and expectations of the services we provide.
  • Striving to increase customer satisfaction as a basis for a sustainable relationship.
  • Developing sustainable relationships with other stakeholders, including suppliers.
  • Complying with applicable laws and regulations.
  • Maintaining a quality management system that meets the conditions set out in the standard requirements.

 

Score BV / Score Production BV / ErgoXS BV strive to do business in a socially responsible way with sustainable relationships. We shape this by offering high-quality products to our customers and providing high-quality work to our employees while respecting our living environment.

Tolbert, 10th May 2021

Score BV / Score Production BV / ErgoXS BV

 

Mark Nauta

CEO